For my resume, see my Portfolio.
Here are professional activities I've participated in:
- 2024: Technical Writing Stories interview with Technical Writer HQ (July 26)
- Excerpt: Reducing Cognitive Load
- Sr Product Manager: "You are such an amazing writer — I'm reading through your Solutions doc, and it's absolute Gold. Seriously so great. Thanks for pulling that together!"
- 2023: Documentation feedback:
- Customer leader: “The help content/user education in your tools is some of the best I’ve ever seen. I use other tools and their help isn’t as good: I usually have to contact my rep to navigate the help material.”
- CEO message to staff: "I wanted to circulate this Prediction Model Overview. Even for folks who ‘know how it works’, this does a great job of describing the models to customers. This is enough detail to talk about the models, what I call the 'feeling of understanding' — just right!"
- 2022 Aug: Interviewed for the Knowledgebase Ninjas - Technical Writing Podcast (Document360)
- Podcast links and summary: "How to craft exceptional documentation that attracts and serves customers"
- 2020+: Projects for Austin Free-net (a nonprofit for digital literacy):
- Create e-learning for AISD families starting remote COVID schooling
- Migrate them to SalesForce.org
- 2019+: Organizing for Write The Docs ATX, hosting monthly breakfast meetups for new and experienced documentation writers
- 2018 Apr: Presented Nepris webinar, Technical Writer, for elementary career exploration.
- 2017 Nov: Agile Austin U, Lightning Talks: "The Path to Agile Documentation"; "Documentation-Driven Development"
- 2017 Feb: MadCap webinar: "Structuring for Content Reuse with Doc·To·Help"
- "Thank you! This was SO informative!"
- "Thank you for all the information. Very helpful. A rare 10 webinar."
- "Just a quick note to let you you know how much I enjoyed your Doc-to-Help webinar. These are usually yawn-fests but you got me engaged and interested in your very informative material." - Larry L.
- 2016 May: Interview on Agile Docs by SolutionsIQ
- 2016 May: Speaker at Keep Austin Agile, session "DocOps: Documentation at the Speed of Agile"
From evaluations:
- "Most informative session so far. Real life information that I can use - not a generic presentation. Need more presentations like this next year!"
- "Mary is a dynamic person, making the content easily understood and accessible to the group."
- "Mary is EXCELLENT! She was an incredible presenter and gave me good information."
- 2016 May: Speaker at Write The Docs ATX, presenting "DocOps: Documentation at the Speed of Agile".
- 2016 January: Presented Nepris session “Computer skills required for 21st century careers” to students of the New Orleans Charter Science and Math Academy.
- 2015 January: Invited speaker at WritersUA Conference in Austin, TX
- 2014 September: Invited by guest editor Tom Johnson, STC Intercom article on API documentation (PDF of article)
- John Osborne - I read your article in Intercom on API documentation, and I found it terrific. Thanks for the insights.
-
@maryfconnor Nice article in the September STC "Intercom." Helpful and beautifully written.
-
@maryfconnor Congrats on nice article in STC Intercom on breaking into API documentation!
http://intercom.stc.org/magazine/... …
- 2012 November: Joined Telogis R&D to create API documentation
- 2011 November: Presentations at LavaCon:
- “Double trouble: Adding developer docs to your deliverables”, with Nicky Bleiel of ComponentOne
- “Why I left my CCMS… and how I did it!”
- 2011 May: Podcast interview with Nicky Bleiel of ComponentOne, about Doc-To-Help migration.
- 2011 April: Presentation to Content Management Strategies, "Agile Changes Everything," with Nicky Bleiel of ComponentOne. From evaluations:
- "Wow. Spoke with great enthusiasm & passion. Inspiring."
- "Great presentation! Good speaking style. Very clear train of thought."
- "Excellent speaking ability, great humor. Great structure. Good handout. One of
the best presentations I attended. Fantastic job."
- 2010 March: Panel presentation to STC Austin, "Agile development processes and practices"
- 2010 February: Presentation to STC Austin, "Secrets of an Author-it Shop"
- 2009 December: Won award "Online Communication Excellence" in STC Austin competition, for "iMIS Helpsite: Usability Enhancements"
- 2009 April: Presentation at Software User Assistance (WinWriters), "Using Free Tools to Build Flash Tutorials"
- 2008 November: Panel presentation to STC Austin, "Breaking into Technical Writing"
- 2008 October: Presentation to ASTD Austin Professional Development Conference, "Using Free Tools to Build Flash Tutorials"
- 2008 June: Presentation to STC Conference, "Single-Sourcing Documentation and Training in Author-it"
“Double trouble: Adding developer docs to your deliverables”