Clever Hamster

On the trail of clarity, beauty, efficiency, and universal design in technical communication.

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Categories

  • Agile (35)
  • API (3)
  • Cohousing (3)
  • eLearning (2)
  • Homestead (4)
  • Professional (9)
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  • User Experience (8)
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Recent Posts

  • Writing Great Error Messages
  • How asynchronous meetings speed Agile
  • Growing tech pubs on top of Confluence, like Salesforce.org
  • Why "Clever Hamster"?
  • Road to Cohousing: People over Things
  • ATX Aging & Innovation Summit
  • So, why cohousing?
  • Quick space deletes in Confluence
  • Documentation-Driven Design: Moving the Caboose
  • Keep Austin Agile 2016 Takeaways

Cool Reads

  • Winifred Gallagher: Rapt: Attention and the Focused Life

    Winifred Gallagher: Rapt: Attention and the Focused Life

  • Anne Gentle: Conversation and Community: The Social Web for Documentation
  • Chip Heath: Made to Stick: Why Some Ideas Survive and Others Die

    Chip Heath: Made to Stick: Why Some Ideas Survive and Others Die

  • Thomas Limoncelli: Time Management for System Administrators

    Thomas Limoncelli: Time Management for System Administrators

  • Nassim Nicholas Taleb: The Black Swan: The Impact of the Highly Improbable

    Nassim Nicholas Taleb: The Black Swan: The Impact of the Highly Improbable

  • Timothy Ferris: The 4-Hour work Week: Escape 9-5, Live Anywhere, and Join the New Rich

    Timothy Ferris: The 4-Hour work Week: Escape 9-5, Live Anywhere, and Join the New Rich

  • Seth Godin: Small Is the New Big: and 183 Other Riffs, Rants, and Remarkable Business Ideas

    Seth Godin: Small Is the New Big: and 183 Other Riffs, Rants, and Remarkable Business Ideas

  • Thomas L. Friedman: The World Is Flat: A Brief History of the Twenty-first Century

    Thomas L. Friedman: The World Is Flat: A Brief History of the Twenty-first Century

  • Eric Abrahamson: A Perfect Mess: The Hidden Benefits of Disorder--How Crammed Closets, Cluttered Offices, and On-the-Fly Planning Make the World a Better Place

    Eric Abrahamson: A Perfect Mess: The Hidden Benefits of Disorder--How Crammed Closets, Cluttered Offices, and On-the-Fly Planning Make the World a Better Place

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  • December 2015

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Professional activity

For my resume, see my Portfolio.

Here are some recent professional activities I've participated in:

  • 2022 Aug: Interviewed for the Knowledgebase Ninjas - Technical Writing Podcast (Document360)
    • Podcast links and summary: "How to craft exceptional documentation that attracts and serves customers"
  • 2020+: Projects for Austin Free-net (a nonprofit for digital literacy):
    • Create e-learning for AISD families starting remote COVID schooling
    • Migrate them to SalesForce.org
  • 2019+: Organizing for Write The Docs ATX, hosting monthly breakfast meetups for new and experienced documentation writers
  • 2018 Apr: Presented Nepris webinar, Technical Writer, for elementary career exploration.
  • 2017 Nov: Agile Austin U, Lightning Talks: "The Path to Agile Documentation"; "Documentation-Driven Development"
  • 2017 Feb: MadCap webinar: "Structuring for Content Reuse with Doc·To·Help"
    • "Thank you! This was SO informative!"
    • "Thank you for all the information. Very helpful. A rare 10 webinar."
    • "Just a quick note to let you you know how much I enjoyed your Doc-to-Help webinar. These are usually yawn-fests but you got me engaged and interested in your very informative material." - Larry L.
  • 2016 May: Interview on Agile Docs by SolutionsIQ
  • 2016 May: Speaker at Keep Austin Agile, session "DocOps: Documentation at the Speed of Agile"
    image from conference.agileaustin.org
    From evaluations:
    • "Most informative session so far. Real life information that I can use - not a generic presentation. Need more presentations like this next year!"
    • "Mary is a dynamic person, making the content easily understood and accessible to the group."
    • "Mary is EXCELLENT! She was an incredible presenter and gave me good information."
  • 2016 May: Speaker at Write The Docs ATX, presenting "DocOps: Documentation at the Speed of Agile".
  • 2016 January: Presented Nepris session “Computer skills required for 21st century careers” to students of the New Orleans Charter Science and Math Academy.
  • 2015 January: Invited speaker at WritersUA Conference in Austin, TX
    image from east.writersua.com
  • 2014 September: Invited by guest editor Tom Johnson, STC Intercom article on API documentation (PDF of article) image from intercom.stc.org
    • John Osborne - I read your article in Intercom on API documentation, and I found it terrific. Thanks for the insights.
    • MarciaRieferJohnston ‏@MarciaRJohnston  Sep 5

      @maryfconnor Nice article in the September STC "Intercom." Helpful and beautifully written.

    • Sarah Maddox ‏@sarahmaddox  Sep 5

      @maryfconnor Congrats on nice article in STC Intercom on breaking into API documentation!
      http://intercom.stc.org/magazine/... …

  • 2012 November: Joined Telogis R&D to create API documentation
  • 2011 November: Presentations at LavaCon:
    • “Double trouble: Adding developer docs to your deliverables”, with Nicky Bleiel of ComponentOne
    • “Why I left my CCMS… and how I did it!”
  • 2011 May: Podcast interview with Nicky Bleiel of ComponentOne, about Doc-To-Help migration.
  • 2011 April: Presentation to Content Management Strategies, "Agile Changes Everything," with Nicky Bleiel of ComponentOne. From evaluations:
    • "Wow. Spoke with great enthusiasm & passion. Inspiring."
    • "Great presentation! Good speaking style. Very clear train of thought."
    • "Excellent speaking ability, great humor. Great structure. Good handout. One of
      the best presentations I attended. Fantastic job."
  • 2010 March: Panel presentation to STC Austin, "Agile development processes and practices"
  • 2010 February: Presentation to STC Austin, "Secrets of an Author-it Shop"
  • 2009 December: Won award "Online Communication Excellence" in STC Austin competition, for "iMIS Helpsite: Usability Enhancements"
  • 2009 April: Presentation at Software User Assistance (WinWriters), "Using Free Tools to Build Flash Tutorials"
  • 2008 November: Panel presentation to STC Austin, "Breaking into Technical Writing"
  • 2008 October: Presentation to ASTD Austin Professional Development Conference, "Using Free Tools to Build Flash Tutorials"
  • 2008 June: Presentation to STC Conference, "Single-Sourcing Documentation and Training in Author-it"

 

“Double trouble: Adding developer docs to your deliverables”

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